Age UK North Tyneside

SCL supported Age UK North Tyneside to determine the cross- organisational digital system requirements for all divisions, with an aim of delivering new and integrated technology and solutions.

The integration and implementation of enterprise level solutions is critical in supporting Age UK in the delivery of support and services to people across North Tyneside in their later years.  It is critical that solutions are mobile, as most operational activity happens in the field.  It is also important that solutions and technology reduce the requirement for manual activity and cumbersome operational processes in the back-office.

SCL supported AGE UK to undertake a process of identifying the organisation’s requirements for existing and new digital tools that meet these requirements, assessing the options for either delivering refinements to existing tools or identifying new tools which will meet the requirements, and planning the implementation of the preferred options.

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