SCL supported Age UK North Tyneside to determine the cross- organisational digital system requirements for all divisions, with an aim of delivering new and integrated technology and solutions.
Digital Strategy and Implementation
Improving digital maturity
SCL supports NHS organisations to improve digital maturity by assisting with the development of the digital strategy amongst a landscape of national, regional and local priorities, initiatives and funding opportunities. Fundamental to a successful digital strategy is aligning digital and tech delivery with the clinical, operational and system strategies and objectives, together with the setting of realistic and achievable objectives and outcomes.
In addition to setting the strategy, SCL provides practical and innovative implementation support in the following areas:
- keeping the lights on – supporting organisations with the day-to-day delivery of operational IT and support, enhancing the performance of service delivery, and implementing recognised standards. In addition to increased performance, our support will improve organisational digital maturity and will increases awareness of digital solutions and technology;
- solid foundations – getting the basics right by focusing and investing in the ‘less fashionable’ but still essential solutions. Resetting the expectations of the organisation, and building a reputation for supporting the much-needed improvements on the front line, through enhanced support capability and training tools;
- business intelligence – making best use of data through cost effective and minimally disruptive solutions which integrate data (not necessarily systems), automate data flows through RPA and automated workflows, and implement enhanced AI and machine learning to draw out insights and causality. Also through the provision of shared data repositories, providing single points for data sharing and further integration; and
- planning for investment opportunities – improving processes to complete due diligence and business case development ahead of time, engaging with finance to ensure appropriate treatment of investments, and reducing reducing lead times on procurement.
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